Delight your customers
Step #3 of digital transformation success is to delight your customers. They have so many choices, so make it easy
Delight your customers Read Post »
Step #3 of digital transformation success is to delight your customers. They have so many choices, so make it easy
Delight your customers Read Post »
Step #2 for digital transformation success is planning how to get where you want to be. Your plan can only
Make your own digital transformation plan Read Post »
Things to do during lockdown: finally get around to putting your PhD thesis online! My thesis is now on open
My PhD thesis is now online Read Post »
Simon Sinek says, “Start with WHY”. I’m here to tell you, “Don’t stop at WHY”. What do I mean by
What do you look for in a company’s strategy to decide if it is a good investment of your time
If there’s no “how” it’s not a strategy Read Post »
When you are updating your company strategy, how do you know if your new strategy is a good one? There
My favourite test of a good strategy Read Post »
I’m attending #DIGTRA, the online digital transformation conference. Here are some quick insights that I have gained from the presentations.
Insights from #DIGTRA Read Post »
Step #1 for digital transformation success is knowing what you want to be. I mentioned this a few weeks ago,
Know what you want to be Read Post »
Are you figuring out your digital sales & service strategy? Unlike a physical product, a digital product requires ongoing development
Digital vs. Traditional Sales and Service Read Post »
Have you got everything covered in your coronavirus business response plan? Here are the areas that need your attention and
Making your Covid-19 business response plan Read Post »