How to do process improvement well could use more attention. When new systems are introduced people expect the way of working to improve all on its own. But it doesn’t happen automatically.
So it’s worth taking a systematic approach and taking the time to do process improvement properly. This is the subject of the (Dutch) book ‘Procescanvas’ that I reviewed for Managementboek.nl
The value of the canvas lies in giving an overview and showing connections between topics. It isn’t just a list in a visual format. By stepping through the canvas in different ways, it’s possible to map out different types of process improvement initiatives.
Interested in learning more about this book? The book review, in Dutch, is here.
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